Privacy Policy for Data Handling
Effective Date: August 5, 2025
1. Introduction
This policy outlines how we collect, use, disclose, share and protect your personal information in compliance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
2. Information We Collect
- Personal identification information (e.g., name, email address, phone number)
- Driver affiliation and delivery application data
- Usage data and transaction records
- Location data (with your consent)
3. Use and Sharing of Information
- To create and manage user accounts
- To provide and improve our services
- To communicate with users regarding updates, rewards, and support
- To comply with legal obligations
- To share and disclose affiliate data with third parties, including service providers, business partners, and other entities necessary for the operation and promotion of our platform.
- To administer, analyze, and manage the database of affiliated drivers, including sharing with authorized partners for commercial, analytical, and promotional purposes.
By using our services, you expressly authorize us to share your data as described above and waive any right to claim or demand against us for such authorized sharing.
4. Disclosure of Information
We do not sell your personal information, but we may share it as described above:
- With service providers and business partners who assist in our operations (under strict confidentiality agreements)
- When required by law or court order
- With your explicit or implied consent via platform usage
5. Data Storage and Security
- Your data is stored securely on servers located in Canada.
- We use industry-standard security measures to protect your information from unauthorized access, disclosure, or loss.
6. Your Rights
- You have the right to access, correct, or request deletion of your personal information held by us, subject to certain legal and operational restrictions.
- You may withdraw your consent for data collection and sharing at any time, subject to legal and contractual restrictions.
7. Limitation of Liability and Indemnification
By accepting this policy and using our platform, you acknowledge and agree that ExpDriver, its affiliates, partners, employees, and service providers are released and held harmless from any and all claims, damages, liabilities, losses, or demands arising from the administration, processing, or authorized sharing of your data with third parties. ExpDriver is not liable for any direct, indirect, incidental, or consequential damages resulting from the use or disclosure of your data as permitted under this policy.
You further agree to indemnify and hold ExpDriver harmless from any claims or actions brought by you or any third party related to the use, administration, or sharing of your data according to this privacy policy.
8. Changes to This Policy
We reserve the right to update this policy as necessary. Any changes will be posted on this page and communicated through the platform.
9. Contact Information
If you have any questions or concerns about this privacy policy or your personal data, please contact us through the official channels provided in the app.
By using our services, you acknowledge that you have read, understood, and agree to this Privacy Policy for Canada.